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mohammedhhh
Junior
Joined: 25 Jul 2012
Posts: 9
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 Posted: 31/08/2016 12:59 Post subject: S7-400H synchronization module not recognized |
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I have s7-400H redundant system two cpu S7-417H with two synchronization modules in each CPU.
we have redundancy fault in module 1 so we remove one module to change it by another one.
the problem now both CPUs and all sync modules have faults.
the masaj for the sync module is:
unknown
preset/Actual mismatch
(inserted and configured module types are not the same)
-Expected type interface module (6ES7 960-1AA00-0XA0)
-Current type not available |
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naval21
Junior
Joined: 11 Jun 2015
Posts: 4
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| Posted: 31/08/2016 14:13 Post subject: |
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| -chec synchro configuration |
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mohammedhhh
Junior
Joined: 25 Jul 2012
Posts: 9
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| Posted: 31/08/2016 21:25 Post subject: |
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| I downloaded the same hardware configuration and program again but same result |
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mohammedhhh
Junior
Joined: 25 Jul 2012
Posts: 9
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| Posted: 01/09/2016 13:27 Post subject: |
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gert
Member 3
Joined: 02 Jan 2015
Posts: 645
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| Posted: 01/09/2016 21:51 Post subject: Re: S7-400H synchronization module not recognized |
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| mohammedhhh wrote: | I have s7-400H redundant system two cpu S7-417H with two synchronization modules in each CPU.
we have redundancy fault in module 1 so we remove one module to change it by another one.
the problem now both CPUs and all sync modules have faults.
the massage for the sync module is:
unknown
preset/Actual mismatch
(inserted and configured module types are not the same)
-Expected type interface module (6ES7 960-1AA00-0XA0)
-Current type not available |
As two CPUs with the same hardware and the same firmware are always required for a redundant automation system, both CPUs and possibly also the sync modules, plus the sync cables, must all be replaced if module replacements are necessary.
Did you respect the above
Thsi is some modules and cables match
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mohammedhhh
Junior
Joined: 25 Jul 2012
Posts: 9
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| Posted: 01/09/2016 23:25 Post subject: |
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Do you mean i must replace all the system (CPU + Sync modules ) ???
But it's working in solo mode. i mean the main CPU
(thanks for replay) |
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nortel
Junior
Joined: 16 Jun 2016
Posts: 12
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| Posted: 02/09/2016 07:13 Post subject: |
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| mohammedhhh wrote: | Do you mean i must replace all the system (CPU + Sync modules ) ???
But it's working in solo mode. i mean the main CPU
(thanks for replay) |
gert said probably to change both sync modules in the cpu |
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mohammedhhh
Junior
Joined: 25 Jul 2012
Posts: 9
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| Posted: 06/09/2016 22:09 Post subject: |
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I change both sync modules in the CPU but with same result.
the sync module not running.it gives same message. |
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kaka
Member
Joined: 16 Mar 2014
Posts: 154
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| Posted: 07/09/2016 11:39 Post subject: |
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| mohammedhhh wrote: | I change both sync modules in the CPU but with same result.
the sync module not running.it gives same message. |
Rules for the assembly of fault-tolerant stations
The following rules have to be complied with for a fault-tolerant station, in addition to the
rules that generally apply to the arrangement of modules in the S7-400:
● The CPUs have to be inserted in the same slots.
● Redundantly used external DP master interfaces or communication modules must be
inserted in the same slots in each case.
● External DP master interfaces for redundant DP master systems must only be inserted in
central units rather than in expansion devices.
● Redundantly used CPUs must be identical, i.e. they must have the same article number,
product version and firmware version. It is not the marking on the front side that is
decisive for the product version, but the revision of the "Hardware" component ("Module
status" dialog mask) to be read using Step 7.
● Redundantly used other modules must be identical, i.e. they must have the same article
number, product version and - if available - firmware version.
Synchronization modules
The synchronization modules are used to link the two CPUs. They are installed in the CPUs
and interconnected by means of fiber-optic cables.
There are two types of synchronization modules: one for distances up to 10 meters, and one
for distances up to 10 km between the CPUs.
A fault-tolerant system requires 4 synchronization modules of the same type. For more
information on synchronization modules, refer to section Synchronization modules for S7–
400H
A fault-tolerant system requires 4 synchronization modules of the same type. |
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mohammedhhh
Junior
Joined: 25 Jul 2012
Posts: 9
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| Posted: 20/09/2016 22:45 Post subject: |
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until now the problem not solved.
no new idea?
please help. |
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gert
Member 3
Joined: 02 Jan 2015
Posts: 645
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| Posted: 21/09/2016 19:04 Post subject: |
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| mohammedhhh wrote: | until now the problem not solved.
no new idea?
please help. |
did you change as above?
This is a lesson to learn when working with these products
Normally in such cases from the first order it must be ordered the spare parts just in case. |
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mohammedhhh
Junior
Joined: 25 Jul 2012
Posts: 9
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| Posted: 22/09/2016 01:24 Post subject: |
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| gert wrote: |
did you change as above?
This is a lesson to learn when working with these products
Normally in such cases from the first order it must be ordered the spare parts just in case. |
I change the modules in the same way with new ones but also not recognized. when i go online it gives same message as before.
thanks. |
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gert
Member 3
Joined: 02 Jan 2015
Posts: 645
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| Posted: 24/09/2016 19:17 Post subject: |
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| mohammedhhh wrote: | | gert wrote: |
did you change as above?
This is a lesson to learn when working with these products
Normally in such cases from the first order it must be ordered the spare parts just in case. |
I change the modules in the same way with new ones but also not recognized. when i go online it gives same message as before.
thanks. |
Put exactly your hardware configuration otherwise cannot help you. |
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gert
Member 3
Joined: 02 Jan 2015
Posts: 645
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| Posted: 28/09/2016 15:05 Post subject: |
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Chapter 16.2.5
https://cache.industry.siemens.com/dl/files/488/82478488/att_61584/v1/S7_400_h_en_en-US.pdf |
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mohammedhhh
Junior
Joined: 25 Jul 2012
Posts: 9
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| Posted: 28/09/2016 23:51 Post subject: |
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this is the hardware configuration
[url]https://drive.google.com/file/d/0BziKFSUhSFs6cGF3QlBIWDBXS28/view?usp=sharing[/url] |
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gert
Member 3
Joined: 02 Jan 2015
Posts: 645
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| Posted: 01/10/2016 16:40 Post subject: |
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| mohammedhhh wrote: | this is the hardware configuration
[url]https://drive.google.com/file/d/0BziKFSUhSFs6cGF3QlBIWDBXS28/view?usp=sharing[/url] |
checking the HW Config it seems you have not inconsistencies,
try to do a Memory Reset and then reload HW config.
read also
https://support.industry.siemens.com/cs/document/6741018/operating-system-updates-v3-h-and-v1-h-cpu414-4h-cpu417-4h?dti=0&dl=en&lc=it-WW
https://support.industry.siemens.com/cs/document/4886033/s7-400h-fault-tolerant-system-new-version-with-new-order-no-?dti=0&lc=en-DE
https://support.industry.siemens.com/cs/document/21790608/end-of-production-for-previous-s7-400h-cpus?dti=0&lc=en-WW
follow procedure
if nothing woks then check assistance from SIEMENS
https://support.industry.siemens.com/My/ww/en/requests#createRequest |
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mohammedhhh
Junior
Joined: 25 Jul 2012
Posts: 9
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| Posted: 17/10/2016 07:09 Post subject: |
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Please Help
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vardar
Member
Joined: 19 Oct 2014
Posts: 135
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| Posted: 17/10/2016 17:56 Post subject: |
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| mohammedhhh wrote: | Please Help
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Have you the defective module?
Just sent to repair and solve the problem
http://www.jc-electronics.com/repairs |
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