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daysleeper15 · Junior Joined: 06 Nov 2017 Posts: 19

is this firmware available to download on the web?
I need to reset a basic panel but I do not have WinCC...
thank you.

liciang · Junior Joined: 31 Oct 2017 Posts: 2

daysleeper15 · Junior Joined: 06 Nov 2017 Posts: 19

kellog · Junior 2 Joined: 03 Aug 2015 Posts: 32

What should you watch out for when upgrading Basic Panels 2nd Generation to device version (firmware) V14.0.1.0?
https://support.industry.siemens.com/cs/document/109746274/
Note the following recommendation for upgrading to device version (firmware) V14.0.1.0. When using DHCP, it might happen that if you do not follow the instructions when upgrading, the Basic Panel does not start.
Devices affected
KTP400 BASIC
KTP700 BASIC
KTP900 BASIC
The KTP1200 BASIC is not affected.
Procedure for upgrading to device version (firmware) V14.0.1.0
The are two ways of upgrading.
Upgrade the firmware with the image for V14.0.1.0. Disconnect the panel from the network before starting. Reconnect it once the Basic Panel has restarted.
In this case DHCP also works for the Basic Panel.
Assign a fixed IP address to the device (either via the project or directly on the panel). Then upgrade the firmware with the image for V14.0.1.0.
Background and description of error
If you do not follow the procedure, after the firmware upgrade to V14.0.1.0 there is a risk that the Basic Panel freezes when the boot screen is displayed.
KTP 700 HMI firmware Re: KTP 700 HMI firmware

KTP 700 HMI firmware Re: KTP 700 HMI firmware

Fig. 01
This behavior occurs when all the following conditions are met:
The panel has been upgraded to a V14.0.1.0 firmware image.
The panel takes the IP address via DHCP (see Fig. 02).
The panel is connected to the network via a network cable.
There is an active DHCP server in the network.
KTP 700 HMI firmware Re: KTP 700 HMI firmware

Fig. 02

The default setting with Basic Panels is that the IP address is taken via DHCP. In this way, Basic Panels can be affected when there is an active DHCP server in the network. The behavior can occur in the following cases:
Upgrade to V14.01.0 with ProSave or the USB Recovery Mode
Projects without a static IP address
Devices without a project
https://support.industry.siemens.com/cs/document/109744950/

kellog · Junior 2 Joined: 03 Aug 2015 Posts: 32

USB Recovery (Reset to factory) Mode for 2nd Generation Basic Panels
https://support.industry.siemens.com/cs/document/109744950/
This software enables you to do a reset to factory settings for your Basic Panel 2nd Generation.
This software has been released for the following devices:
KTP400 Basic
KTP700 Basic / KTP700 Basic DP
KTP900 Basic
KTP1200 Basic / KTP1200 Basic DP
How to do a reset to factory settings for your Basic Panel 2nd Generation
Requirements
The USB stick have to be provided in FAT32 format.
The USB stick have to be provided with USB version 2.0 or lower.
The HMI device image file must be provided with Version V14.
Procedure
Unpack the file "Basic2nd_Recovery_System.zip" directly on the USB Stick into the main directory.
Copy the suitable HMI device image file into the path "SIMATIC.HMI\Recovery\" on the USB stick (file type "*.fwf").
Note: You can find the HMI device image file under
"Programs\Siemens\Automation\Portal V14\Data\Hmi\Transfer\14.0\Images".
Shut down the HMI device.
Plug the USB stick into the USB interface of the HMI device
Switch on the HMI device.
To reset the HMI device to the factory settings, press the button "START RECOVERY (..3..)" three times and follow the instructions shown on the display. At the end of the recovery process, remove the USB stick and press the "REBOOT" button.
Basic2nd Recovery Stick
https://support.industry.siemens.com/dl/files/950/109744950/att_913845/v2/Basic2nd_Recovery_System.zip
or
[URL=https://userscloud.com/u3q67s39p65p]Basic2nd_Recovery_System.zip - 24.6 MB[/URL]
Open Source software components
https://cache.industry.siemens.com/dl/files/950/109744950/att_913846/s2/RescueStick_Readme_OpenSrcSW.zip
or
[URL=https://userscloud.com/2m9fclyibz2o]RescueStick_Readme_OpenSrcSW.zip - 559.6 MB[/URL]
and Programs\Siemens\Automation\Portal V14\Data\Hmi\Transfer\14.0\Images\KTP700
[URL=https://userscloud.com/y2vst0v09dci]KTP700.rar - 71.8 MB[/URL]

daysleeper15 · Junior Joined: 06 Nov 2017 Posts: 19

Thank you Kellog for the firmware.
The procedure is quite clear.
I did all the step, the update was started, but after all the night the progress is still on 0%.
What was wrong?
I did not put the content of the open source SW on the USB stick.
Is this the reason for the update fail?
What do I do now?
Can I stop the progress at this point and restart changing something (what)?
Sorry for my incompetence....

kellog · Junior 2 Joined: 03 Aug 2015 Posts: 32

You must put that on stick because all system and booting files are there.
Extract all.

daysleeper15 · Junior Joined: 06 Nov 2017 Posts: 19

daysleeper15 · Junior Joined: 06 Nov 2017 Posts: 19

Hello.
Is there the same procedure for KTP600 6av6647-0ad11-3ax0?
via usb.

Thank you!

daysleeper15 · Junior Joined: 06 Nov 2017 Posts: 19

goop · Junior Joined: 10 Oct 2017 Posts: 7

Did you check all thhis for a solution?

How do you do an "Operating system update" (OS update) or "Reset to factory settings" on operator panels?
https://support.industry.siemens.com/cs/document/19701610/how-do-you-do-an-operating-system-update- (os-update)-or-reset-to-factory-settings-on-operator-panels-?dti=0&lc=en-WW
Which connector cables are available for connecting to SIMATIC Panels?
https://support.industry.siemens.com/cs/document/19109408/which-connector-cables-are-available-for-connecting-to-simatic-panels-?dti=0&lc=en-WW

How can you transfer a WinCC flexible project via MPI/PROFIBUS to a Windows-based panel?

https://support.industry.siemens.com/cs/document/23802404/how-can-you-transfer-a-wincc-flexible-project-via-mpi-profibus-to-a-windows-based-panel-?dti=0&lc=en-WW

kellog · Junior 2 Joined: 03 Aug 2015 Posts: 32

How do you do an operating system update on operator panels or perform a "Reset to factory settings"?
https://support.industry.siemens.com/cs/document/19701610/

With an operating system update you delete the following data on an operator panel:
WinCC (TIA Portal) or WinCC flexible configurations
User administration
Recipes
When you do a reset to factory settings you also delete:
Licenses
Before making an update or reset you should correspondingly make a backup of this data using ProSave and the ALM.
You should do a reset to factory settings by preference for repairing operator panels with damaged operating systems that are otherwise no longer operable.

The following documents provide instructions for operating system updates and resetting to factory settings depending on the configuration software and the operator panels being used.

1. "Operating System Update" and "Reset to Factory Settings" with WinCC (TIA Portal)
The PDF document includes instructions for how to do an "Operating system update" or "Reset to factory settings" (booting) using the WinCC (TIA Portal) software.
Note
With WinCC V11 and higher you no longer need an operating system update in the different versions (for example, WinCC V11 SP1, WinCC V11 SP2, etc.). When you transfer a project, all the currently associated system files (DLLs) are also transferred automatically to the operator panel. The Basic Panels are the exception here.
https://support.industry.siemens.com/cs/attachments/19701610/19701610_WinCC_TIA_Portal_en.pdf

2. Reset to factory settings" with WinCC (TIA Portal) and Basic Panels 2nd Generation
To reset Basic Panels 2nd Generation (KTP400 Basic, KTP700 Basic / KTP700 Basic DP, KTP900 Basic, KTP1200 Basic / KTP1200 Basic DP) to factory settings you use a USB memory stick that you you have prepared with the corresponding USB Recovery Software as described in
https://support.industry.siemens.com/cs/document/109744950/usb-recovery- (reset-to-factory)-mode-for-2nd-generation-basic-panels
This software enables you to do a reset to factory settings for your Basic Panel 2nd Generation.
This software has been released for the following devices:
KTP400 Basic
KTP700 Basic / KTP700 Basic DP
KTP900 Basic
KTP1200 Basic / KTP1200 Basic DP
How to do a reset to factory settings for your Basic Panel 2nd Generation
Requirements
The USB stick have to be provided in FAT32 format.
The USB stick have to be provided with USB version 2.0 or lower.
The HMI device image file must be provided with Version V14.
Procedure
Unpack the file "Basic2nd_Recovery_System.zip" directly on the USB Stick into the main directory.
Copy the suitable HMI device image file into the path "SIMATIC.HMI\Recovery\" on the USB stick (file type "*.fwf").
Note: You can find the HMI device image file under
"Programs\Siemens\Automation\Portal V14\Data\Hmi\Transfer\14.0\Images".
Shut down the HMI device.
Plug the USB stick into the USB interface of the HMI device
Switch on the HMI device.
To reset the HMI device to the factory settings, press the button "START RECOVERY (..3..)" three times and follow the instructions shown on the display. At the end of the recovery process, remove the USB stick and press the "REBOOT" button.
[URL=https://userscloud.com/boc3ehajikst]Basic2nd_Recovery_System.zip - 24.6 MB[/URL]
https://support.industry.siemens.com/cs/attachments/109744950/RescueStick_Readme_OpenSrcSW.zip

3. "Operating system update" or "Reset to factory settings" with WinCC flexible
The PDF document includes instructions for how to do an "Operating system update" or "Reset to factory settings" (booting) using the WinCC flexible software.
https://support.industry.siemens.com/cs/attachments/19701610/19701610_WinCC_flexible_e.pdf

4. Operating System Update" and "Reset to Factory Settings" with ProSave (Stand alone)
https://support.industry.siemens.com/cs/attachments/19701610/19701610_prosave_1_2_e.pdf

Further Information
How do you do a "Reset to factory settings" on an MP 377 operator panel?
https://support.industry.siemens.com/cs/document/35677293/how-do-you-do-a-reset-to-factory-settings-on-an-mp-377-operator-panel

What connections are there between the version designations in WinCC flexible?
https://support.industry.siemens.com/cs/document/21742389/what-connections-are-there-between-the-version-designations-in-wincc-flexible

Which version of Image of the relevant operator panels can be used for the corresponding version of ProTool?
https://support.industry.siemens.com/cs/document/28263711/which-version-of-image-of-the-relevant-operator-panels-can-be-used-for-the-corresponding-version-of-protool

What is the serial cable assignment for transferring the configuration to a Windows-based device?
https://support.industry.siemens.com/cs/document/21401061/what-is-the-serial-cable-assignment-for-transferring-the-configuration-to-a-windows-based-device

Which components do you use to terminate PROFIBUS subnets with a terminator?
https://support.industry.siemens.com/cs/document/187276/which-components-do-you-use-to-terminate-profibus-subnets-with-a-terminator