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installation issue LOgo! soft comfort 8.1

 
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tedmak
Junior
Junior


Joined: 19 Nov 2013
Posts: 3
Location: Netherlands

PostPosted: 25/01/2017 18:23    Post subject: installation issue LOgo! soft comfort 8.1 Reply with quote

I have installed V8.1 using upgrade software V8.1 downloaded from the Siemens website.
Get the message succesfull insstallation and Icon with LOgo soft comfort v8.1 has been posted on Desktop.

I have started the application V8.1. I am getting the start-up screen but immediately thereafter the application seems to close.

I have also used an existing LSC file and executed. I see the Logo standard opening screen for V8.1 but thereafter the application seems to close.

I carefully analysed the log file but no errors reported.

Please advise


Last edited by tedmak on 31/01/2017 12:28; edited 2 times in total
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tarantella
Junior
Junior


Joined: 08 Jan 2017
Posts: 4

PostPosted: 25/01/2017 19:04    Post subject: Re: installation issue LOgo! soft comfort 8.1 Reply with quote

tedmak wrote:
I have installed V8.1 using upgrade software V8.1 downloaded from the Siemens website and the original DVD with V7.1 as base.
Get the message succefull insstallation and Icon with LOgo soft comfort v8.1 has been posted on Desktop.

However, starting up the application, i am getting the standard startup screen from Logo ! soft comfort but but subsequently am error message ''No valid Java virtual machine""

please advise


Install Java virtual machine
http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
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tedmak
Junior
Junior


Joined: 19 Nov 2013
Posts: 3
Location: Netherlands

PostPosted: 30/01/2017 17:06    Post subject: V8.1 installation issue Reply with quote

I have installed V8.1 using upgrade software V8.1 downloaded from the Siemens website.
Get the message succesfull insstallation and Icon with LOgo soft comfort v8.1 has been posted on Desktop.

I have started the application V8.1. I am getting the start-up screen but immediately thereafter the application seems to close.

I have also used an existing LSC file and executed. I see the Logo standard opening screen for V8.1 but thereafter the application seems to close.

I checked th instaalion log and no error message.

I ckeched the program folder. It comprises the JAVA enrinment.

I have performed a re-installation but with the same result.

Pls advise a potential solution
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redondo
Junior
Junior


Joined: 21 Jan 2017
Posts: 16

PostPosted: 03/02/2017 11:37    Post subject: Re: V8.1 installation issue Reply with quote

tedmak wrote:
I have installed V8.1 using upgrade software V8.1 downloaded from the Siemens website.
Get the message succesfull insstallation and Icon with LOgo soft comfort v8.1 has been posted on Desktop.

I have started the application V8.1. I am getting the start-up screen but immediately thereafter the application seems to close.

I have also used an existing LSC file and executed. I see the Logo standard opening screen for V8.1 but thereafter the application seems to close.

I checked th instaalion log and no error message.

I ckeched the program folder. It comprises the JAVA enrinment.

I have performed a re-installation but with the same result.

Pls advise a potential solution


Install a fresh Operating Systems.. it must work...
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