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fritz · Member Joined: 26 Dec 2015 Posts: 179

How can you back up the data of the Windows 10 event viewer?
https://support.industry.siemens.com/cs/document/15386411/
Information, warnings and errors relating to hardware or the operating system are stored in the Microsoft Windows event viewer. For diagnosing it might be necessary to make the data of the event viewer available for the Siemens Technical Support.

Instructions
To back up Event Viewer data in Windows 10, do the following:
Press the key combination "[Windows] + [X]" and select "Event Viewer" from the context menu that appears.
In the Event Viewer dialog, navigate to Windows Logs > Application".
Right click on "Application" and select "Save All Events As..." from the context menu.
Save the complete application log as *.EVTX file off.
Right click on "System" and select "Save All Events As..." from the context menu.
How can you back up the data of the Windows 10 event viewer? How can you back up the data of the Windows 10 event viewer?

How can you back up the data of the Windows 10 event viewer? How can you back up the data of the Windows 10 event viewer?

Fig. 1

Save the complete system log as an *.EVTX file away.
To reduce the amount of data to be transferred, archive the saved logs before sending them to Technical Support, e.g. as a zip file.
Send the archive file to Technical Support.

Further information
https://support.industry.siemens.com/cs/document/18194667/how-do-you-send-siemens-industry-technical-support-the-necessary-files-for-diagnosing-a-support-request- (sr)
https://support.industry.siemens.com/cs/document/65976201/how-do-you-efficiently-collect-diagnostics-and-system-information-with-the-simatic-assessment-suite-data-collector- (sas-dc)