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Factory talk view ME tag browser not responding

 
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M. Jemai
Junior
Junior
M. Jemai

Joined: 04 Mar 2013
Posts: 4

PostPosted: 05/03/2013 21:14    Post subject: Factory talk view ME tag browser not responding Reply with quote

Dear All,
I have a problem browsing the tags under Factory talk view ME rev. 6.0 running on windows XP SP3, when the tag browser popup window appear, I cant see the tags folders I perform a refresh but not responding
Any one knows about the subject please Help

Kind Regards

MJ
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messer
Senior
Senior


Joined: 08 Mar 2012
Posts: 2059
Location: Europe

PostPosted: 05/03/2013 21:47    Post subject: Re: Factory talk view ME tag browser not responding Reply with quote

M. Jemai wrote:
Dear All,
I have a problem browsing the tags under Factory talk view ME rev. 6.0 running on windows XP SP3, when the tag browser popup window appear, I cant see the tags folders I perform a refresh but not responding
Any one knows about the subject please Help

Kind Regards

MJ


Hello M. Jemai,
Try to verify in Task Manager if DIBServer.exe is started..
If this process is not running then try the following steps:


Shutdown FTView ME and run the following commands at a command prompt:
Code:
1) regsvr32 "C:\Program Files\Rockwell Software\RSView Enterprise\SETagBrowser.dll"
2) DIBServer.exe /regserver

Try to see where is your sfl20asu.dll located...
usually in
Code:
"C:\Program Files\Common Files\Rockwell".

If you have something similar on
Code:
"C:\windows\sytem32"

rename this .dll because is from other software installed on your laptop...
and give error...
good luck.
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M. Jemai
Junior
Junior
M. Jemai

Joined: 04 Mar 2013
Posts: 4

PostPosted: 05/03/2013 22:38    Post subject: Reply with quote

Dear Messer,

- There is no Process running named DIBServer.exe, and I cant find it on the computer administator console services,

- executing the (regsvr32 "C:\Program Files\Rockwell Software\RSView Enterprise\SETagBrowser.dll") in commond prompt succeeded but the (DIBServer.exe /regserver) dont pop up any message

- the sfl20asu.dll file is located only on (C:\Program Files\Common Files\Rockwell) there is no any other file or similar name on the hard disk

Hope this symptoms gives you a clear view about the bug,

Thank you for your support

MJ
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messer
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Joined: 08 Mar 2012
Posts: 2059
Location: Europe

PostPosted: 05/03/2013 23:09    Post subject: Reply with quote

Try to go to registry....
HKEY_CURRENT_USER\Software\Rockwell Software\.......\Tag Browser
and see what are the values because it could be out of screen....
Try these values ....but you can adapt after your needs and reactions...
Last Position BOTTOM - set the decimal value to 561
Last Position LEFT - set the decimal value to 167
Last Position RIGHT - set the decimal value to 593
Last Position TOP - set the decimal value to 167
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M. Jemai
Junior
Junior
M. Jemai

Joined: 04 Mar 2013
Posts: 4

PostPosted: 05/03/2013 23:25    Post subject: Reply with quote

Thanks for your Time Messer,
I did the setting in the regedit, that changes only the pop up tag panel layout, but the folder can not be browsed (as it was)

Regards
MJ
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makhdx86
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Junior


Joined: 30 Mar 2017
Posts: 2

PostPosted: 02/04/2017 02:26    Post subject: hello I ve the same prob Reply with quote

I have try all command but nothing happening
[url=http://www.girlshare.ro/3489792900]prob.jpeg[/url]
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tanner
Member
Member


Joined: 07 Jun 2015
Posts: 134

PostPosted: 02/04/2017 13:07    Post subject: Re: hello I ve the same prob Reply with quote

makhdx86 wrote:
I have try all command but nothing happening
[url=http://www.girlshare.ro/3489792900]prob.jpeg[/url]


makhdx86,
You did not learn at your school on how to ask a question?:o)
Rockwell has a lot of bugs with a lot of incompatibilities between versions.
When you ask something the first rule for getting an answer is the others understand exactly your situation....What is your situation....
What version of FTView, what RSLinx, what OS.......?????? :o) :o) :o) :o)
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