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Error " Siemens Installer Assistant has stopped working

 
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hoa24032012
Junior
Junior


Joined: 19 Nov 2015
Posts: 7

PostPosted: 24/11/2015 18:35    Post subject: Error " Siemens Installer Assistant has stopped working Reply with quote

Hello everyone !
My name is Hoa. I come from Vietnam.
I'm not good at English. Sorry if i write wrong.
I'm seeing an error during setup TIA Portal V13.0. help me, please. Thank everyone so much.
This is photograph for it.
Error " Siemens Installer Assistant has stopped working Error " Siemens Installer Assistant has stopped working
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gecko1
Member
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gecko1

Joined: 24 Nov 2013
Posts: 225

PostPosted: 24/11/2015 22:37    Post subject: Reply with quote

what OS do you use?
One way is to install Microsoft Visual Studio and to debug the program to see what is the problem.
Probably you did not install all prerequisites for installing TIA V13.
Try to install V13 SP1 to see if the problem is persisting.
Do not forget to Turn Windows features necessary on Program and Features
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hoa24032012
Junior
Junior


Joined: 19 Nov 2015
Posts: 7

PostPosted: 25/11/2015 08:12    Post subject: Reply with quote

hi gecko1.
I'm using Windows 7 Professional SP1.
i will try install Microsoft Visual Studio.
Thank you so much ! :-)
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hoa24032012
Junior
Junior


Joined: 19 Nov 2015
Posts: 7

PostPosted: 25/11/2015 09:20    Post subject: Reply with quote

i tried all way which your speaking but it still report error the same. maybe i should reset window 7 on my computer. :weep:
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gecko1
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gecko1

Joined: 24 Nov 2013
Posts: 225

PostPosted: 25/11/2015 17:59    Post subject: Reply with quote

hoa24032012 wrote:
i tried all way which your speaking but it still report error the same. maybe i should reset window 7 on my computer. :weep:


maybe you have indeed to reinstall Win7 and try to get updates from microsoft.
Then you can install without problem.
But be careful...there some win7 circulating on Internet with a lot of bugs....
This could be also a problem...I've get myself such a trip...
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hoa24032012
Junior
Junior


Joined: 19 Nov 2015
Posts: 7

PostPosted: 26/11/2015 17:53    Post subject: Reply with quote

ok.
thank you for your advice :-)
have a nice day :-)
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